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Widget

Hello. Since the recent update the widget on the the lockscreen isn’t visible anymore. Thank you for solving this

Status: Rejected3 comments

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Comments3

  • Linnea

    Team•

    Nov 5, 2024

    Hey Jaimie,

    This is a common issue caused by iOS. We addressed this and povide some troubleshooting here: My Structured Widget Is Missing, Blurry, or Empty.
    We appreciate your patience. 😊

  • Jaimie Dolan

    •

    Nov 3, 2024

    Image example

  • Linnea

    Team•

    Jul 31, 2024

    Hey Jessica,

    This is an issue caused by iOS 17. Did you check our Help Center article regarding this issue already? You can find the respective troubleshooting here: My Structured Widget Is Missing, Blurry, or Empty.